The Administrative Professional: Technology & Procedures (15th Edition)
Solutions and explanations
ENTERING THE WORKFORCE
BECOMING A PROFESSIONAL
MANAGING AND ORGANIZING YOURSELF
WORKING ETHICALLY
UNDERSTANDING THE WORKPLACE TEAM
DEVELOPING CUSTOMER FOCUS
IMPROVING COMMUNICATION SKILLS
COMMUNICATING WITH TECHNOLOGY
DEVELOPING PRESENTATION SKILLS
PLANNING MEETING AND EVENTS
MANAGING PHYSICAL RECORDS
MANAGING ELECTRONIC RECORDS AND MAIL
COORDINATING BUSINESS TRAVEL
UNDERSTANDING FINANCIAL DOCUMENTS
SEEKING EMPLOYMENT
LEADING WITH CONFIDENCE